This Privacy Policy describes how Tool Master Store (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).
For the purpose of this Privacy Policy, “you” and “your” refer to the user of the Services, whether you are a customer, website visitor, or any individual whose information we collect according to this Privacy Policy.
By using our Services, you agree to the collection and use of information in accordance with this policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, legal obligations, or regulatory reasons. When we do, we will update the “Last Updated” date on this page.

How We Collect and Use Your Personal Information

To provide our services effectively, we collect personal information from different sources depending on how you interact with our website.
We may use the collected information to:
 Communicate with you
 Provide and improve our services
 Process orders and transactions
 Comply with legal obligations
 Enforce our terms and policies
 Protect our website, users, and business operations

What Personal Information We Collect

The type of personal information we collect depends on your interaction with our website.

Information We Collect Directly from You

Information that you provide directly may include:

Contact Information
 Name
 Email address
 Phone number
 Address
Order Information
 Billing address
 Shipping address
 Payment confirmation
 Order history
Account Information
 Username
 Password
 Account login information
Shopping Information
 Products viewed
 Products added to cart
 Wishlist or saved products
 Purchase history
Customer Support Information
Information you provide while contacting our support team.

Information We Collect Automatically

When you visit our website, we may automatically collect certain information such as:
 IP address
 Browser type
 Device information
 Pages visited
 Time spent on the website
 Referral URLs
This information helps us analyze user behavior and improve website performance.

Information We Collect from Third Parties

We may receive information from third-party service providers including:
 Payment processors
 Delivery partners
 Website analytics providers
 Marketing platforms
These partners help us operate our website and provide services to you.

How We Use Your Personal Information

Providing Products and Services
We use your information to:
 Process payments
 Manage orders
 Deliver products
 Provide customer support
 Manage user accounts
Marketing and Advertising
We may use your information to send promotional messages, special offers, or updates about our products and services.
You may unsubscribe from marketing emails at any time.
Security and Fraud Prevention
We use personal information to detect suspicious activities, prevent fraud, and maintain the security of our website and services.

Cookies

Like many websites, we use cookies and tracking technologies to enhance user experience and analyze website traffic.
Cookies help us:
 Remember your preferences
 Improve website performance
 Understand user behavior
You can disable cookies through your browser settings if you prefer

How We Share Personal Information

We may share your personal information with trusted third parties in the following situations:
 Payment processing
 Shipping and logistics services
 IT support and website hosting
 Data analytics services
 Marketing partners
We only share information necessary for these services.

User Generated Content

Our website may allow users to post reviews or feedback. Any information you share publicly may be visible to other users.
We are not responsible for how other users may use the information you choose to share publicly.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites.

Children’s Information

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

Data Security and Retention

We implement appropriate security measures to protect your personal information. However, no online system can guarantee complete security.
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce policies.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:
 Access to your data
 Request correction of inaccurate information
 Request deletion of your personal data
 Request transfer of your data
 Withdraw consent for marketing communications
To exercise these rights, you may contact us using the contact details below.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the details below:
Tool Master Store
📍 Address: 170, Street, Bandook Wali Gali Ajmeri Gate, Delhi – 110086 India
📧 Email: toolmaster8697@gmail.com
📞 Telephone: Support: +91 9318466022